Contact Our Care Team
Contact OakMD's care team for questions about treatments, your account, or the consultation process.
Reach Out
Email: admin@oakmd.com
Phone: 833-316-1754
Address: 6520 Fort King Road, Unit 1C, Zephyrhills, FL 33542
We respond to all inquiries within one business day.
What We Can Help With
- Questions about treatment categories and options
- Help understanding the intake process
- Account or portal questions
- General information about OakMD's approach to care
What the Providers Handle
Specific medical questions (e.g., "Am I a candidate for TRT?") are best answered through your intake. The OakMD care team can guide you to the right intake form, but clinical determinations are made by licensed providers within the independent medical practice through the formal review process.
Privacy Questions
For privacy, data, or HIPAA-related questions, please reference our Privacy Policy or HIPAA Notice of Privacy Practices, or email admin@oakmd.com with your specific request.
Billing & Payment Questions
For billing questions — charges on your statement, renewals, cancellations, or refunds — email support@oakmd.com. See the Terms of Use and Refund & Cancellation Policy.
For pricing questions, see our Pricing page or contact us at admin@oakmd.com.
Cancellations
To cancel a recurring program before your next billing date, email support@oakmd.com. See the Refund & Cancellation Policy.
Shipping Issues
For lost, delayed, damaged, or misaddressed shipments, contact admin@oakmd.com promptly — see the Shipping Policy.
Accessibility
If you have difficulty using this website or need information in an alternative format, see our Accessibility Statement or email admin@oakmd.com.
Ready to Get Started?
Complete a brief online intake. A licensed provider will review your information and determine if treatment is appropriate for you.